Memo Casino runs a four-tier loyalty programme that rewards every wager you place, from slots to live dealer tables. Your account sits at Bronze from the day you register, and working through Silver, Gold and Platinum requires only continued play. There is no opt-in form. The programme tracks your wagering in real time and updates your tier the moment you cross each threshold.
Wagering earns you loyalty points at a published rate. Slots generate points fastest. Live dealer tables and table games earn at a lower rate per pound staked, which is standard across programmes of this type. Your running balance appears in the account dashboard and refreshes after each completed round.
Every eligible bet contributes to your point total. Three game categories, three earning rates:
Once your balance clears a qualifying threshold, you convert points into bonus cash or free spins through the rewards centre. The rates below apply across all tiers:
Four tiers separate Bronze players from Platinum. Each level raises your cashback rate, adds rakeback options and — from Gold upward — gives you a dedicated account manager and priority in the withdrawal queue.
1. Bronze Tier
| Requirement | Value |
|---|---|
| Wager Points | 0 |
| Deposit Points | 0 |
| Total Bonus Reward | 190 Free Spins |
Benefits:
| Weekly Reload | Available |
| Wheel of Fortune | Available |
2. Silver Tier
| Requirement | Value |
|---|---|
| Wager Points | 1,500 |
| Deposit Points | 0 |
| Total Bonus Reward | £105 |
Benefits:
| Weekly Reload | Available |
| Wheel of Fortune | Available |
| Slots Cashback Boost | 1% |
| Monthly Rakeback | 2% |
| Dedicated Support Line 24/7 | Available |
| Exclusive VIP Tournaments | Available |
| Exclusive VIP Bonuses | Available |
3. Gold Tier — Memo Casino VIP Club Entry
| Requirement | Value |
|---|---|
| Wager Points | 12,000 |
| Deposit Points | 600 |
| Total Bonus Reward | £4,500 |
Benefits:
| Weekly Reload | Available |
| Wheel of Fortune | Available |
| Slots Cashback Boost | Up to 3% |
| Monthly Rakeback | Up to 4% |
| Weekly Rakeback | Up to 4% |
| Instant Rakeback | Up to 5% |
| VIP Club | Available |
| Personal Manager | Available (Gold+) |
| Dedicated Support Line 24/7 | Available |
| Exclusive VIP Tournaments | Available |
| Increased Withdrawal Limits | Available (Gold+) |
| Priority in Withdrawal Queue | Available (Gold+) |
4. Platinum Tier
| Requirement | Value |
|---|---|
| Wager Points | 900,000 |
| Deposit Points | 38,000 |
| Total Bonus Reward | £10,000 |
Benefits:
| Weekly Reload | Available |
| Wheel of Fortune | Available |
| Slots Cashback Boost | 5% |
| Monthly Rakeback | 5% |
| Weekly Rakeback | 5% |
| Instant Rakeback | 8% |
| VIP Club | Available |
| Personal Manager | Available |
| Dedicated Support Line 24/7 | Available |
| Exclusive VIP Tournaments | Available |
| Exclusive VIP Bonuses | Available |
| Increased Withdrawal Limits | Available |
| Priority in Withdrawal Queue | Available |
At Silver, 100 points converts to £1 in bonus cash, 500 points delivers 10 free spins on qualifying slots, and a 2% monthly rakeback means Memo Casino returns £10 to your account for every £500 you lose in a calendar month. That is a modest safety net, but it compounds across longer sessions.
Gold shifts the dynamic. Your account manager handles queries over a direct line instead of the shared ticket queue, which matters when you are waiting on a four-figure withdrawal. Memo Casino also moves Gold accounts ahead of standard requests in the payout queue. Couple that with up to 5% instant rakeback running alongside the monthly rate, and Gold players recover losses across two separate calculated windows rather than waiting thirty days for a single return.
Platinum delivers £10,000 in total bonus reward, 8% instant rakeback and higher withdrawal caps. Memo Casino also sends exclusive tournament invitations at this level: dedicated high-stakes slot events with enlarged prize pools, VIP blackjack competitions and monthly leaderboard challenges that Bronze or Silver players cannot enter. One caveat worth noting: reaching Platinum demands 900,000 wager points. That gap from Gold's 12,000 threshold suits players who use Memo Casino as a primary account. Occasional players will spend the bulk of their time at Silver, which remains the programme's most accessible paid tier.
Silver tier example: A £500 losing month earns £10 in monthly rakeback. Gold tier on the same month returns up to £20 in monthly rakeback plus up to £25 in instant rakeback, credited during play rather than at month end.
| Points Required | Reward |
|---|---|
| 100 | £1 Bonus Cash |
| 500 | 10 Free Spins |
| 1,000 | £20 Bonus Cash |
| 1,500 | 30 Free Spins |
| 2,000 | £50 Bonus Cash |
Silver tier players earn £105 in total bonus cash or a 2% monthly rakeback. Platinum players reach £10,000 in bonus rewards alongside 8% instant rakeback and 5% monthly returns.
| VIP Support | Exclusive Invitations | Personalised Bonuses |
|---|---|---|
| Gold and Platinum members receive a named account manager available around the clock. No shared queue, no standard hold times. | Memo Casino sends top-tier players invitations to VIP-only tournaments, including high-roller slot events, dedicated blackjack competitions and monthly leaderboard challenges carrying cash prizes. | Birthday bonuses, bespoke cashback rates and custom reload offers built around your preferred game categories rather than generic promotions. |
The programme enrolls you the moment you create an account. Three steps cover the entire process: